Person-Centered Care Model

Personalized Care to Nurture the Spirit
Behind every resident lies a spirited passion for something. At Encore, our caregivers nurture that passion by fostering a trusted relationship through person-centered care.
Our specialized and state-approved dementia care training classes go beyond basic requirements and equip caregivers at Encore with the expert knowledge needed to get to the heart of the matter, while making a positive and meaningful impact in the lives of our residents.


Each of our dementia trainers has been carefully selected and is a graduate of our company’s Train the Trainer program facilitated by a certified dementia consultant. Continually learning and being aware of new skills and methods in caregiving for those living with dementia, our trainers provide caregivers with the knowledge and tools needed to establish heart to heart connections through personalized care.


When seniors transition from their home to a community home, the loss of independence and being out of their comfort zone can be tough for some. To make the transition easier, our philosophy at Encore encourages choice, purpose, and meaning in residents’ lives – helping them to feel valued. Our passionate caregivers dedicate themselves to building a trusted rapport with residents though encouragement, praise, conversation, and by getting to know each person – their personality, children, careers, likes, and dislikes.


We focus on building upon the strengths and abilities residents have and encourage them to be as independent as possible – from walking to the dining room to learning how to play chess. No matter the level of cognition or physical ability, we provide engaging activities that stimulate both the body and mind. This independent lifestyle combined with our progressive, yet charming care program, helps residents be the best version of themselves.


With Encore’s person-centered care, residents experience an improved quality of life filled with excitement and blossoming friendships.